Your Europe
The Your Europe portal helps people and businesses in the EU by:
- providing clear information on their rights and obligations in the Single Market
- giving access to assistance services in case they need help.
2020 saw the formalisation of Your Europe as the EU’s “single digital gateway”, providing increased and better access to national information and assistance services in line with the single digital gateway regulation, which entered into force on 12 December 2020.
National governments support the website by:
- contributing content (national rules implementing the Single Market)
- promoting Your Europe to their own citizens and businesses
Putting user needs first, the multilingual portal has two separate sections: Citizens and Business.
Both EU institutions and national governments provide content.
Your Europe and the Single Market Scoreboard – what role do they play?
By ensuring that citizens and businesses know their rights and obligations, the European Commission helps create the basic conditions for the Single Market to function effectively:
- informed citizens and entrepreneurs can make the most of their rights
- public administrations are less burdened by a lack of compliance due to missing information
Key messages
- 32.8 million visits to Your Europe in 2020
- 8% decrease in comparison to 2019 (due to the pandemic: 12% drop in the “Travel” section; 6.5% growth in the “Product Requirements” section)
- 93% of visitors are satisfied with Your Europe
Overall performance and trend
Performance indicators
[1] Presence of the Your Europe logo on the main national SDG portal | YES | NO |
[2] Availability of information in English on the national portal | YES | NO |
Priorities
- Commission:
- contribute to its political projects, in particular the Single Digital Gateway
- improve EU content
- keep content focused on users’ needs
- make the Your Europe site as user-friendly and accessible as possible
- increase public awareness and improve web visibility
- National governments:
- update national content and links from national government pages
- ensure a smooth transition to the single digital gateway project, by publishing the required information on national portals
- promote Your Europe nationally
Achievements
Your Europe-Citizens
- EU content
- Updated content on taking animal products, food or plants with you; air passenger rights
- Updated content on equal treatment in the workplace
- Updated content on posted workers
- Updated content on car registration in another EU country
- New content on Brexit and professional qualifications
- Updated content on roaming rates
- New content on dynamic currency conversion
- New interactive content
- Travelling with pets and other animals in the EU
- Rights for travellers with disabilities or reduced mobility
- New content on Brexit residence rights
- New content on covid travel rules and restrictions, embedded from reopen.eu
Your Europe-Business
- EU content
- New content on declaration of mutual recognition, footwear label, textile label, WEEE label, WEEE responsibilities
- Updated content on posting staff abroad
- Updated list of contacts per member state to allow for submission of intrastate declarations on “Selling in the EU” section
- Interactive content
- Updated content on product compliance to display product rules according to business roles
- Updated content on simplified accounting procedures for SMEs
- VAT checker directly accessible from the “Check a VAT number” (VIES) page