Skip to main content
Single Market Scoreboard
  • Caseloadlarge
    Submitted cases –  425 (294 in 2019)
    Received cases – 21 (26 in 2019)
  • Cases not accepted –  218 (150 in 2019)

  • Resolution rate – 95%(100% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 98% (93% in 2019) – good
    Cases prepared in 30 days: 91% (92% in 2019) – good
    Solutions accepted within 7 days:81% (84% in 2019 ) – good
  • Cases not accepted within 30 days: 70% (63% in 2019) - poor

  • Handling time (lead centre)
    Cases accepted within 7 days: 95%(81%in 2019)good
    Cases closed in 10 weeks: 90% (81% in 2019) – good
  • Staffing
    sufficient
Back to top