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Single Market Scoreboard
  • Caseloadsmall
  • Submitted cases – 41 (22 in 2019)
    Received cases – 24 (29 in 2019)
  • Cases not accepted – 34 (26 in 2019)

  • Resolution rate – 100%(100% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 96% (92% in 2019) – good
    Cases prepared in 30 days: 100% (91% in 2019) –  good
    Solutions accepted within 7 days: 96% (94% in 2019 ) –  good
  • Cases not accepted within 30 days: 74% (77% in 2019)- poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  95%(100% in 2019)good
    Cases closed in 10 weeks:  82% (89% in 2019) – good
  • Staffing
    needs improvement
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