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Performance – Norway performed moderately well.

  • All 5 indicators decreased compared to the previous year and as a result all of them were below the EEA average.
  • Further efforts should be made to accept requests within 1 week and to respond within the deadline as these indicators did not improve.
  • Results of the satisfaction surveys dropped noticeably.
Requests accepted within one week (%)
 
Requests answered by the deadline agreed in IMI (%)
 
Satisfaction with timeliness of replies - as rated by counterparts (%)
 
Satisfaction with efforts made - as rated by counterparts (%)
 
Speed in answering requests (days)
 
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