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Single Market Scoreboard
  • Caseloadsmall
    Submitted cases – 11 (17 in 2019)
    Received cases – 30 (41 in 2019)
  • Cases not accepted – 24 (15 in 2019)

  • Resolution rate – 93%(71% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 89% (85% in 2019) – good
    Cases prepared in 30 days: 78% (82% in 2019) – good
    Solutions accepted within 7 days: 89% (89% in 2019 ) – good
  • Cases not accepted within 30 days: 54% (60% in 2019) – very poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  100%(92%in 2019)good
    Cases closed in 10 weeks:  43% (84% in 2019) – very poor
  • Staffing
    needs improvement
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