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Single Market Scoreboard
  • Caseloadvery small
    Submitted cases – 4 (no cases in 2019)
    Received cases – 3 (1 in 2019)
  • Cases not accepted – 5 (2 in 2019)

  • Resolution rate – 100%(100% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 50% (no cases in 2019) – very poor
    Cases prepared in 30 days: 100% (no cases in 2019) - good
    Solutions accepted within 7 days: 50% (no cases in 2019) – very poor
  • Cases not accepted within 30 days:  20% (0% in 2019) - very poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  100%(0%in 2019)good
    Cases closed in 10 weeks:  100% (0% in 2019) – good
  • Staffing
    urgent requiring action
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