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Single Market Scoreboard
  • Caseloadvery small
    Submitted cases – 12 (14 in 2019)
    Received cases – 11 (11 in 2019)
  • Cases not accepted – 32 (48 in 2019)

  • Resolution rate – 91%(82% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 75% (77% in 2019) – good
    Cases prepared in 30 days: 73% (71% in 2019) – poor
    Solutions accepted within 7 days: 73% (54% in 2019 ) – poor
  • Cases not accepted within 30 days:  45% (40% in 2019) – very poor

  • Handling time (lead centre)
    Cases accepted within 7 days: 91%(91%in 2019)good
  • Cases closed in 10 weeks:  73% (73% in 2019) – poor

  • Staffing
    sufficient
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