Caseload
Submitted cases: 17 (21 in 2022)
Received cases: 79 (89 in 2022)
Cases not accepted: 45 (59 in 2022)
New 90% benchmark for MS to solve problems through their national SOLVIT centre: 59%
0 cases were kept open for longer than 365 days
The majority of the unresolved cases are due to a systemic issue that is not yet resolved. Indicatively, its resolution rate without these cases would have been 89.3%.
Handling time (as home centre)
Reply in 7 days: 82% (84% in 2022)
Cases prepared in 30 days: 65% (79% in 2022)
Solutions accepted within 7 days: 47% (27% in 2022)
Cases not accepted within 30 days: 87% (86% in 2022)
Handling time (as lead centre)
Cases accepted within 7 days: 70% (64% in 2022)
Cases closed within 10 weeks: 31% (24% in 2022)
Staffing level
Urgent action needed