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Single Market Scoreboard
  • Caseloadsmall
    Submitted cases – 18 (15 in 2019)
    Received cases – 3 (5 in 2019)
  • Cases not accepted – 18 (9 in 2019)

  • Resolution rate – 100%(100% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 94% (96% in 2019) – good
    Cases prepared in 30 days: 100% (93% in 2019) – good
    Solutions accepted within 7 days: 100% (92% in 2019 ) – good
  • Cases not accepted within 30 days: 78% (74% in 2019) - good

  • Handling time (lead centre)
    Cases accepted within 7 days:  100%(100% in 2019)good
    Cases closed in 10 weeks:  50% (100% in 2019) – very poor
  • Staffing
    sufficient
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