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Single Market Scoreboard
  • Caseloadmedium
    Submitted cases – 63 (48 in 2019)
    Received cases – 14 (16 in 2019)
  • Cases not accepted – 86 (59 in 2019)

  • Resolution rate – 100%(100% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 100% (94% in 2019) – good
    Cases prepared in 30 days: 72% (79% in 2019) – poor
    Solutions accepted within 7 days: 98% (86% in 2019 ) – good
  • Cases not accepted within 30 days: 45% (29% in 2019) – very poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  93%(94% in 2019)good
    Cases closed in 10 weeks:  100% (81% in 2019) – good
  • Staffing
    sufficient
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