It is to be noted that the Single Market acquis applicable in EEA EFTA States does not coincide exactly with that applicable in EU Member States. This situation arises from the time lag between the adoption or abrogation of legal acts by the EU and their incorporation into or deletion from the EEA Agreement.
Any comparison of the results from the two different Scoreboards (this one and the EEA EFTA Scoreboard) has to take this difference into account. For more information on Norway’s performance, please see the EFTA Surveillance Authority’s Internal Market Scoreboard.
Performance – Norway performed moderately well.
- All 5 indicators decreased compared to the previous year and as a result all of them were below the EEA average.
- Further efforts should be made to accept requests within 1 week and to respond within the deadline as these indicators did not improve.
- Results of the satisfaction surveys dropped noticeably.
National provider:NAV (Norwegian Labour and Welfare Administration)
Compliance: Partially compliant
Performance: Could be improved by transferring both job vacancies and CVs to the EURES Portal.
The EU has set up a single digital gateway providing access to information, to procedures and to assistance and problem-solving services.
The specific regulation setting up the single digital pathway is Regulation 2018/1724 of 2 October 2018. Article 29 of the Regulation establishes establishes a group to coordinate work on the gateway. The gateway coordination group will meet in different configurations, with one devoted to information that meets twice a year. The other two configurations are dedicated to ICT and e-procedures and assistance services.
The information group continues the work of the former Your Europe Editorial Board. This is to ensure that the gateway coordination group’s work does not overlap with that of other expert groups or sub-groups.
2020 – year of transition
In 2020, the Single Digital Gateway Regulation took effect. All member states have made significant efforts to meet the regulation’s requirements related to the Your Europe portal, namely by notifying national websites relating to areas covered in Annex I of the regulation. During 2021, these websites are gradually being made available from Your Europe.
Because 2020 was a year of transition, no evaluation of different countries has been made in this year’s edition of the Single Market Scoreboard. During 2021, the Commission and national coordinators will identify relevant indicators for use in future scoreboards.
- Caseload – small
Submitted cases – 11 (17 in 2019)
Received cases – 30 (41 in 2019)
Cases not accepted – 24 (15 in 2019)
- Resolution rate – 93%(71% in 2019)
- Handling time (home centre)
Reply in 7 days: 89% (85% in 2019) – good
Cases prepared in 30 days: 78% (82% in 2019) – good
Solutions accepted within 7 days: 89% (89% in 2019 ) – good
Cases not accepted within 30 days: 54% (60% in 2019) – very poor
- Handling time (lead centre)
Cases accepted within 7 days: 100%(92%in 2019)– good
Cases closed in 10 weeks: 43% (84% in 2019) – very poor
Overall, Norway’s performance in 2020 was satisfactory. For further information and the methodology applied, please see the section on Public procurement performance.