The Internal Market Information System (IMI) is an IT application that connects national, regional and local authorities across the EU (EEA). IMI allows authorities to communicate quickly and easily with their counterparts abroad.
- a multilingual search function to help authorities identify their counterparts in other EEA countries
- pre-translated questions, answers and forms for requesting and sharing information, in the context of administrative cooperation supporting the single market
- an integrated machine translation service for translating any free text included as part of an information exchange
- a tracking mechanism allowing authorities to follow the progress of their information exchanges.
IMI and the single market – why does it matter?
EU laws set out mutual assistance and administrative cooperation obligations for Member States in order to make the free movement of people, businesses and goods a reality in the single market. IMI helps authorities across the European Economic Area to fulfil these obligations in multiple policy areas. It has succeeded in modernising cross-border administrative cooperation and improving the functioning of the single market. Although the end-users of IMI are public authorities at national, regional and local level, the beneficiaries of this improved cooperation are businesses and people who are the subject of the information exchanges.
- More than 485 000 information exchanges have been sent through IMI since its launch in 2008. Use of the system increases steadily year on year.
- In 2022, IMI supported 95 cross-border procedures in 19 legal areas, replacing the need for at least 19 different IT systems.
- As of January 2022 IMI supports 4 new procedures in the areas of (i) enforcement of the posting rules for operators and drivers in the road transport sector (“Mobility Package I”); and (ii) refusals to grant authorisations to acquire or possess firearms.
- The overall performance of the IMI users in 2022 remains similar to 2021. The average percentage of requests accepted within 1 week and partners’ satisfaction with timeliness and efforts increased slightly. The percentage of requests replied within deadline remains similar and in the answering speed decreased marginally.
- 21 countries had an above average aggregated performance for the counted indicators, while 7 were on average and 2 countries were below average. 6 countries were above the defined performance thresholds for all indicators.
Overall performance (all 5 indicators combined)
| Speed in accepting requests (% accepted within 7 days)||≥ 80||60 – 79||< 60|
| Speed in answering requests (avg. no. of days taken to answer)||< 16||16 – 25||> 25|
| Requests answered by the date agreed in IMI (%)||≥ 80||60 – 79||< 60|
| Timeliness of replies as rated by counterparts (% of negative evaluations)||< 5||5 – 14||≥ 15|
| Efforts made as rated by counterparts (% of negative evaluations)||< 5||5 – 14||≥ 15|
The performance indicators are based on information requests sent in the following legal areas: professional qualifications, services, posting of workers and patients’ rights.
The Commission focuses its efforts on:
- continuing to implement IMI in new areas (for example for integrating the Regulated Professions Databased into IMI) or improving how it works in the current ones (for example in the SOLVIT area)
- improving IMI’s look and feel by introducing a new user interface
- ensuring the system’s technical robustness by performing required security or technical upgrades.
Facts and figures
- Almost 40 000 public sector officials in over 12 500 public authorities are registered as users in IMI.
- 107 291 exchanges took place in 2022. The total number of exchanges sent through IMI now reached 485 000.
- 11 218 alerts relating to professional qualifications and a total of 45 211 notifications were sent through IMI in 2022.
- The European Professional Card (EPC) continued to deliver excellent results, although it is only available for five professions (pharmacists, nurses, physiotherapists, real estate agents and mountain guides), with 2 059 decisions being taken on EPC applications in 2022.
- The Road Transport Posting Declaration Portal that is linked to IMI proved its efficiency and usefulness as it allowed, in this first year of operation, the submission of almost 16 000 000 posting declarations.
Statistics on the use of IMI
In which areas is IMI now used?
- Professional qualifications
- Posted workers (see also)
- Cross-border road transport of euro cash
- SOLVIT Mutual Recognition
- Patients’ rights in cross-border healthcare
- E-commerce (pilot project)
- Train driving licences (pilot project)
- Cultural objects
- European Professional Card
- Non-road mobile machinery
- General Data Protection Regulation
- Public Documents Regulation
- Firearms transfer authorisations (pilot project) and fire arms refusals
- Consumer protection cooperation (pilot project)
- European Judicial Network (EJN) in civil and commercial matters (pilot project)
- Road Transport – posting declarations, social rules and conditions of establishment