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Single Market Scoreboard


Transposition (Croatia)

Transposition deficit: 1.2% (last report: 0.2%) – huge increase by 1 percentage point, and in a group of 6 Members States that more than doubled their deficit within the year and consequently missed the 1% target.
EU average = 1%; proposed target (in Single Market Act) = 0.5%

After excellent results in the last 2 years, Croatia is now almost back at its score of December 2017 (1.3%) with a 500% increase of its last year deficit. In addition, it transposed 10 of the 17 Single Market-related directives (59%) due to have been transposed in the 6 months prior to the cut-off date for calculation (1 June – 30 November 2020). Together with 2 Directives more than 2 years overdue (see below), this shows that Croatia may have some difficulties in monitoring the timely transposition of directives. Transposition is an ongoing process and any let-up may result in the deficit quickly increasing.

Overdue directives: 12 (last report: 2) including 5 on environment. Two directives are more than 2 years overdue: (1) Directive (EU) 2015/1513 amending Directive 98/70/EC relating to the quality of petrol and diesel fuels and Directive 2009/28/EC on the promotion of the use of energy from renewable sources and (2) Directive 2013/59/EUR on basic safety standards for protection against the dangers arising from exposure to ionising radiation.

Average delay: 10.6 months (last report: 1.9 months) – huge increase by 8.7 months and highest increase within a year.
EU average = 7.4 months

Being the Member State with the shortest delay in transposing directives last year, Croatia has now the 3rd highest delay. It added 2 long overdue directives (due for 2 years or more) to its backlog and 3 out of its 10 other outstanding directives have been due more than 6 months.

Conformity deficit: 1.8% (last report: 1.9%) – slight decrease by 0.1 percentage point but in a group of 5 Member States with the highest conformity deficit.
EU average = 1.4% proposed target (in Single Market Act) = 0.5%

The launching of new infringement proceedings for incorrect transposition of Single Market directives is starting to slow down. Nevertheless, the number of such ongoing cases is still high. With 18 directives presumed to have been incorrectly transposed, Croatia is in a group of 8 Member States that show a combination of a high transposition deficit and a high percentage of incorrectly transposed directives.

Evolution of transposition deficit


Evolution of conformity deficit


Infringements (Croatia)

Single Market-related pending cases: 26(9 new cases, including 4 on transport, and 9 cases closed, including 3 in the environment sector; last report: 26 pending cases) – stable result.
EU average = 31 cases

Understandably, the number of Croatian cases constantly increased since its accession in 2014. This number remains however under the EU average.

The last year has seen the launch of 198 new cases (not including those for late transposition), which were still pending on 1 December 2020. With 9 such cases, Croatia is above the EU average of 7 new cases launched within a year. On the other hand, 9 Croatian cases have been resolved since December 2019, which almost doubles the EU average (5) of such cases.

Problematic sectors: environment (7 cases), including 3 on atmospheric pollution; transport and energy (6 cases each) = 73% of all pending cases.

Average case duration: 23.5 months for the 25 Single Market-related cases not yet sent to the Court (last report: 17.9 months) – marked increase by 5.6 months.
EU average = 37.3 months

Croatia is now the Member State with the 3rd shortest case duration, down from the 2nd position in December 2019. Only 3 out of the 25 Croatian cases are more than 5 years old (on air transport, indirect taxation and energy markets & networks); 9 of them are very recent (less than 1 year).

Compliance with Court rulings: no Single Market-related case yet at this stage of the procedure (last report: same).
EU average = 31.7 months

Evolution of infringement cases


Internal Market Information System (Croatia)

Performance – Croatia performed moderately well.

  • 3 of 5 indicators showed performance below the EEA average.
  • The satisfaction of counterparts increased noticeably for both survey related indicators.
  • Requests accepted within deadline increased while the speed in answering requests decreased.
Requests accepted within one week (%)
Requests answered by the deadline agreed in IMI (%)
Satisfaction with timeliness of replies - as rated by counterparts (%)
Satisfaction with efforts made - as rated by counterparts (%)
Speed in answering requests (days)

EURES (Croatia)

National provider:HZZ (Croatian Employment Service)

Compliance: Fully compliant

Performance: Could be improved by transferring both job vacancies and CVs to the EURES Portal.

Your Europe (Croatia)

The EU has set up a single digital gateway providing access to information, to procedures and to assistance and problem-solving services.

The specific regulation setting up the single digital pathway is Regulation 2018/1724 of 2 October 2018. Article 29 of the Regulation establishes establishes a group to coordinate work on the gateway. The gateway coordination group will meet in different configurations, with one devoted to information that meets twice a year. The other two configurations are dedicated to ICT and e-procedures and assistance services.

The information group continues the work of the former Your Europe Editorial Board. This is to ensure that the gateway coordination group’s work

2020 – year of transition

In 2020, the Single Digital Gateway Regulation took effect. All member states have made significant efforts to meet the regulation’s requirements related to the Your Europe portal, namely by notifying national websites relating to areas covered in Annex I of the regulation. During 2021, these websites are gradually being made available from Your Europe.

Because 2020 was a year of transition, no evaluation of different countries has been made in this year’s edition of the Single Market Scoreboard. During 2021, the Commission and national coordinators will identify relevant indicators for use in future scoreboards.

SOLVIT (Croatia)

  • Caseloadsmall
  • Submitted cases – 41 (22 in 2019)
    Received cases – 24 (29 in 2019)
  • Cases not accepted – 34 (26 in 2019)

  • Resolution rate – 100%(100% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 96% (92% in 2019) – good
    Cases prepared in 30 days: 100% (91% in 2019) –  good
    Solutions accepted within 7 days: 96% (94% in 2019 ) –  good
  • Cases not accepted within 30 days: 74% (77% in 2019)- poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  95%(100% in 2019)good
    Cases closed in 10 weeks:  82% (89% in 2019) – good
  • Staffing
    needs improvement

Technical Regulations Information System (Hrvatska)


Public procurement (Croatia)

Overall, Croatia’s performance in 2020 was average. For further information and the methodology applied, please see the section on Public procurement performance.

Postal services (Croatia)

For easier analysis EU countries are divided into 3 groups:

  • western – Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Luxembourg, the Netherlands, Sweden
  • southern – Cyprus, Greece, Italy, Malta, Portugal, Spain
  • eastern – Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia.

Transit time performance D+1: quality of service was 85.2% in 2019.

Some countries’ reference figures for the previous period may differ slightly from those in the last Scoreboard. This is because these countries updated their data after publication.

Trade in goods and services (Croatia)

Croatia’s integration in the single market for goods and services is above the EU average. In 2019, both indicators increased.

Intra-EU trade integration% GDP 201925.612.2
 Change 2018 – 20192.53.1
Intra-EU imports% GDP 201935.04.5
 Change 2018 – 20194.20.4

Foreign Direct Investment (Croatia)

In 2019, Croatia’s FDI into other EU countries decreased although was still positive. The investments of other EU countries rose significantly. Valuation of FDI stock increased, but while inward stock was positive, the outward stock was negative.

 Intra-EUFDI flowsIntra-EUFDI stocks
Year-on-year  change 2018 – 190.52-0.750.090.01

In 2019 Croatia's FDI into non-EU countries increased significantly. The investment of non-EU countries into Croatia decreased.  There was a slight decrease in value of non-EU countries' FDI stock in Croatia, and a slight increase in value of Croatia's FDI stock in non-EU countries.

 Extra-EUFDI flowsExtra-EUFDI stocks
Year-on-year change 2018 – 19-0.180.58-0.020.03
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