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Single Market Scoreboard
  • Caseloadlarge
    Submitted cases – 127 (85 in 2019)
    Received cases – 136 (156 in 2019)
  • Cases not accepted – 91 (76 in 2019)

  • Resolution rate – 94%(99% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 96% (96% in 2019) – good
    Cases prepared in 30 days: 90% (95% in 2019) – good
    Solutions accepted within 7 days: 98% (95% in 2019 ) – good
  • Cases not accepted within 30 days: 67% (72% in 2019) - poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  100%(99% in 2019)good
    Cases closed in 10 weeks:  46% (67% in 2019) – very poor
  • Staffing
    sufficient
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