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Performance – Malta’s performance was poor.

  • All 5 indicators were below the EEA average.
  • The percentage of requests accepted within 1 week increased but other indicators decreased noticeably.
  • The counterpart’s satisfaction indicators fell below 90%.
Requests accepted within one week (%)
Requests answered by the deadline agreed in IMI (%)
Satisfaction with timeliness of replies - as rated by counterparts (%)
Satisfaction with efforts made - as rated by counterparts (%)
Speed in answering requests (days)
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