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Single Market Scoreboard
  • Caseloadmedium
    Submitted cases – 39 (43 in 2019)
    Received cases – 60 (71 in 2019)
  • Cases not accepted – 48 (61 in 2019)

  • Resolution rate – 71%(63% in 2019)
  • Handling time (home centre)
    Reply in 7 days: 85% (80% in 2019) – good
    Cases prepared in 30 days: 95% (93% in 2019) – good
    Solutions accepted within 7 days: 74% (86% in 2019 ) – poor
  • Cases not accepted within 30 days: 52% (74% in 2019) – very poor

  • Handling time (lead centre)
    Cases accepted within 7 days:  86%(85%in 2019)good
    Cases closed in 10 weeks: 68% (86% in 2019) – poor
  • Staffing
    sufficient
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